Last Updated: November 18, 2025
Alright, so here's the deal - when you work with us, we need certain info to actually do our job properly. Can't file taxes or manage books without knowing who you are, right?
When you visit our site, we collect some technical data like your IP address, browser type, and which pages you check out. Nothing creepy - just standard analytics to make sure the site's working properly and see what content folks actually find useful.
We're not in the business of collecting data just for fun. Everything we gather has a specific purpose related to providing you with top-notch accounting services. Here's what we do with it:
Preparing your tax returns, filing GST/HST, managing bookkeeping, preparing financial statements - basically all the stuff you're paying us to do.
Keeping you updated on deadlines, sending you important docs, answering your questions, and occasionally reminding you about upcoming filing dates.
Meeting our legal obligations under Canadian tax law and professional accounting standards. Yeah, we've got rules to follow too.
Analyzing your financial situation to provide strategic advice and tax planning strategies that actually make sense for creative businesses.
Okay, this is where we get serious. Your financial data is sensitive stuff, and we treat it that way. We've invested heavily in security measures because, honestly, we'd lose sleep if something went wrong.
Under Canadian privacy law (specifically PIPEDA), you've got rights when it comes to your personal information. Here's what you can do:
You can request a copy of what personal info we have about you. We'll provide it within 30 days (usually faster, but that's the legal timeline).
If something's wrong or outdated, let us know and we'll fix it. Actually, please do - we want your records to be accurate.
Wonder why we collected something? How we're using it? Just ask. We're happy to explain our reasoning.
You can withdraw consent for certain uses of your data, though this might limit what services we can provide (kind of hard to do your taxes without your financial info).
Look, there are some situations where we can't immediately delete or stop using your data:
To exercise any of these rights, just shoot us an email at inquiries@dreadlithoria.info or give us a call. We'll walk you through the process.
We're pretty protective of your info, but there are legitimate situations where we need to share it. Here's when that happens:
Obviously, if you authorize us to share info with someone (like your lawyer or banker), we'll do that. We'll usually confirm this in writing just to avoid any confusion later.
We use a few trusted third-party services to run our business:
All these folks sign agreements promising to protect your data and only use it for the specific services we need. We vet them carefully.
If we receive a valid court order, subpoena, or other legal demand, we may need to disclose information. We'll push back on overly broad requests and notify you unless legally prohibited from doing so.
Our website uses cookies - those little bits of data that websites store on your device. Nothing sketchy, just standard stuff to make the site work better.
These make the website actually function. Things like remembering you're logged into our client portal, keeping items in a contact form, etc. You can't really turn these off without breaking the site.
We use these to understand how people use the site - which pages are popular, where folks are getting stuck, how long people stay, etc. Helps us improve things. We use Google Analytics, but with IP anonymization turned on.
These remember your choices, like language settings or whether you've dismissed a particular notice. Makes your experience smoother on repeat visits.
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though this might make some parts of the site less functional. Here's where to find those settings in popular browsers:
We don't use advertising cookies or track you across other websites. That's just not our style.
We don't keep your data forever - that'd be creepy and unnecessary. But we do need to hang onto certain stuff for legal and practical reasons.
| Type of Information | Retention Period | Why |
|---|---|---|
| Tax returns & supporting docs | 7 years minimum | CRA requirement - they can audit back 7 years (sometimes longer) |
| Financial statements | 7 years | Professional standards and legal requirements |
| Payroll records | 7 years | Employment law requirements |
| Corporate documents | Varies (often permanently) | Some corporate records need to be kept indefinitely |
| General correspondence | 2-3 years | Practical reference purposes |
| Website analytics | 26 months | Standard Google Analytics retention |
Once we're past the required retention period and there's no ongoing need for the information:
Got questions about this privacy policy? Concerns about how we're handling your data? Want to exercise your privacy rights? We're here to help.
Give us a call during business hours:
(416) 555-8742
Mon-Fri: 9am-5pm EST
Send us a message anytime:
We typically respond within 1 business day
For formal privacy requests, you can write to us at:
Dreadlithoria Accounting Solutions
Privacy Officer
1250 Bay Street, Suite 804
Toronto, ON M5R 2A5
Canada
If you're not satisfied with how we've handled a privacy concern, you have the right to file a complaint with:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca
We'll update this policy from time to time as our practices evolve or laws change. When we make significant changes, we'll notify active clients by email and post the updated version here with a new "last updated" date. We won't reduce your rights under this policy without your explicit consent.
Privacy stuff can be confusing. If there's anything in this policy that doesn't make sense, or you've got specific concerns about your situation, don't hesitate to reach out. We'd rather spend 10 minutes explaining things than have you worried about your data.
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